Shipping policy
Shipping Policy — Studio JDR
At Studio JDR, we work to ensure your orders are processed and delivered safely and on time.
Please read our shipping policy carefully.
1. Processing Time
Processing time depends on the type of product ordered:
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Ready-made products: 2–4 business days
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Custom/personalised orders: 7–20 business days (based on design complexity)
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Bulk or corporate orders: 10–25 business days
Note: Processing begins only after the required advance or full payment is received.
2. Delivery Time
Once shipped, delivery typically takes:
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Minimum: 5 days
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Maximum: 10 days
Delivery speed depends on the courier partner and your location.
3. Order Tracking
After dispatch, you will receive:
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A tracking link
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Shipment details
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Updates via WhatsApp or SMS
You can monitor the status of your package at any time using the tracking link.
4. Shipping Charges
Shipping costs are calculated based on:
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Package weight
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Delivery location
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Courier service used
The final shipping fee will be displayed during checkout before payment.
5. Potential Delays
Although we aim for timely delivery, delays may occur due to:
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Third-party courier or logistics issues
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Extreme weather conditions
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Festival seasons or public holidays
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Delivery to remote or hard-to-access locations
While these delays are outside our control, we will fully assist you in tracking and resolving any courier-related concerns.
